Feb 20, 2021The “right” data — An analogy to explain the importanceThis is a well-known image; the backstory is familiar too. This story exposes what is known as the superior bias while looking at data and analyzing them (superior bias is a situation where we look for data of situations that succeed whilst conveniently ignoring those that cause failures). This story…3 min read3 min read
Nov 16, 2020What is the right price?Let’s start with an interesting Dilbert conversation on pricing to set the stage for this essay: Dilbert says, “Is it my imagination or is our pricing intentionally confusing?” Coworker says, “It’s intentionally confusing.” Coworker says, “That way you can’t compare our prices to our competitors’ prices.” Coworker says, “Our competitors…5 min read5 min read
Oct 25, 2020The Exit Conundrum!Is this word (“Exit”) familiar? Especially, if you are an entrepreneur? Maybe “Yes” or “Maybe No”. I say “Maybe” not because of the word itself but the associated journey. …4 min read4 min read
Sep 25, 2020PM, UX, PM & UX tools, and the Institutional Memory!I know this sounds like a fancy Hindi movie title (e.g. Saheb Biwi our Gulam or Albert Pinto Ko Gussa Kyoon Aata Hai…..); it obviously isn’t. Having said that, there is a backstory for this essay (which I learned from a video show from a very popular online journal in…2 min read2 min read
Sep 9, 20202 cents on the world of disconnected user-experience!I know it’s been a while (in fact a long time) since I wrote my last essay. Let’s say, I got into what I call “the writing inertia”; an interesting topic (at work) today, fortunately, got me out of this vicious loop. We had our ritual bi-weekly design meeting at…3 min read3 min read
Apr 30, 2020UX Audit: Essential or Optional?Dilbert tells his boss “Customers are complaining because our user interface is confusing; e.g. our menu for Deleting a file is labeled Save file”; Boss responds by saying “That’s why we have a Help menu” and Dilbert in his usual style says “Our Help menu is labeled Reformat hard drive”…4 min read4 min read
Apr 24, 2020Managing requirements from customers: Not as easy as it soundsA lot of people that I have met tell me that B2C product management is far more challenging that B2B product management (reference: Types of product managers); I don’t think it’s an apple to apple comparison, and I don’t think it’s fair to compare product managers who focus on B2C…4 min read4 min read
Apr 2, 2020Money management (an Amateur’s perspective)!It’s been a while since I have written an essay. I was thinking about my next topic and money management came up during a conversation at home (or some Whatsapp group conversation); Why not this topic? True, I am an amateur when it comes to managing money. I have a…4 min read4 min read
Jan 29, 2020An essay on the Google HEART frameworkIn my earlier essays titled “Communicating with data” and “What gets measured gets managed”, I emphasized the importance of metrics in the life of a product manager. In forthcoming essays, I am going to introduce you to a few interesting frameworks that product managers can use for measuring the success…3 min read3 min read
Dec 4, 2019The importance of communicating with data!Communication is imperative for product managers, how many times have you heard this in your career as a product manager or as someone who is waiting to become a product manager? Is everything hunky-dory when it comes to communication? I guess not; so, What’s the challenge? Why is it so…3 min read3 min read
